• Timely and Periodic information/updations/important announcements

• Quick responses over e-mail

• E- Annual Report.

• Please download the Nomination Form.

• Forward the duly filled nomination form to RTA.

ECS provides the following benefits:

• Direct credit of dividend amount in the Bank Account.

• Elimination of postal delays.

• Elimination of loss of dividend warrants in transit.

• Elimination of fraudulent encashment.

• No need of revalidation/duplicate issue of dividend warrants.

If your shares are held in physical form, please send your request to our Registrar & Transfer Agent (RTA) with the following details:

a. Your ledger folio No./Client ID No.

b. Name of the Bank & Address of the Branch where you maintain a/c.

c. Your account No. in the Branch to which you want that Dividend/Interest to be credited.

d. A copy of cancelled cheque of the account to which the Dividend/Interest is to be credited.

e. On opting for the NECS, your account will be credited directly with the amount of Dividend/Interest as applicable.

Dematerialisation of shares:-

• Dematerilasation is the process of converting physical shares (share certificates ) into an electronic form..Demat account is a safe and convenient means of holding securities just like a bank account is for funds.
• It is mandatory to have demat account to undertake trading in securities at recognised stock exchanges.

A. Why Demat A/c ?

1. No Risks like forgery, thefts, bad delivery, delays in transfer etc, associated with physical certificates,
2. Low transaction cost for purchase /sale of shares compared to shares in physical form.
3. Waiver of stamp duty charges in case of sale/purchase of shares..
4. Demat shares can be sold/.purchased./transferred anytime during trading hours (Presently 09.15 a.m. to 03.30 p.m.) and payment is credited to Bank account within 2 days (T+2)
5. Change in address/Bank accounts details in demat accounts get automatically intimated to the companies, whose shares are lying in the account.
6. Securities are transferred by the DP itself, so no need to correspond with the companies.
7. New Shares arising out of bonus, split, consolidation, merger etc. are automatically splitted/consolidated/merged in to the demat account.
8. At the time of applying for Public Issue of shares, the shares allotted are directly credited to the Demat account.

B. Procedure for opening Demat Account

1. Please Choose a Depository Participant (DP) of your choice.
2. There are various Depository Participants (DPs) operating in the market (like HDFC Bank, Axis Bank, ICICI Bank etc.)
3. One can also open demat account with SBI Caps Securities Ltd, which is our subsidiary, a Depository Participant (DP), details of which is given below for information:
4. Address of SBI Cap Securities Ltd.(Head Office)
   • SBI Cap Securities Ltd.
     A&B Wing, Marathon Futurex
     12th Floor, N.M. Joshi Marg
     Lower Parel, Mumbai - 400 013
     1. 1800223345 (for MTNL/BSNL telephones)
     2. 18002099345 (Other than BSNL /MTNL)
     3. 022-61536900 (Outside India phones)
     4. Call time:- 8:30 am to 6:30 pm (All trading days)
     5. Email Id- helpdesk@sbicapsec.com
     6. One can also find list of their branches by visiting following website:www.sbismart.com
5. Once you choose your DP, please obtain account opening form from them and submit the same alongwith the following documents.
   Documents To Be Submitted Alongwith Account Opening Form
   1. Passport Size photograph of the Shareholders: one copy
   2. Proof of the Identity : Any one of Passport copy//photo Driving Licence with Date of Birth/PAN Card/Aadhar Card/Photo Ration Card with Date of Birth.
   3. Proof of Residence : Any one of Photo Ration Card with Date of Birth/Photo Driving License with Date of Birth/Passport copy/Electricity Bill/Telephone Bill/ Aadhar card
   4. PAN Card
6. After submitting the documents alongwith demat account opening form, an agreement is required to be executed by the shareholder, which contains details of the rights and duties of the investor and DP. Please collect copy of the same from DP.
7. There will be charges for opening of Demat account and also charges for annual maintenance of the account, which varies from DP to DP. Account opening charges are to be paid at the time of opening of account.
8. Besides this, Annual maintenance charges are also levied

Shareholder(s) who are having DEMAT account click here

a) Dematerialization Guidelines

b) Transfer of Shares

c) Transmission of Shares

d) Issue of Duplicate Share Certificate

e) Non-Receipt of Split Share Certificate (Face Value-Rs. One

f) Defaced / Mutilated share certificates

g) Deletion/Addition of name

h) Deletion of the Name of the Deceased Joint Holder

i) Change/Correction in Name

j) Registration of Nominee

k) Change /Updation of Signature & or Address

l) Change /Updation of Bank Account Details

m) Non-Receipt of Shares Sent for Transfer

n) Non-Receipt of Shares after Allotment

o) Transposition of Shares

p) Sub-Division of Share Certificates

q) Consolidation of folios

r) Requirement of PAN Card

Shares in Physical Form

All the shareholders holding equity Shares of SBI in physical form are requested to get their shares dematerialized since holding of securities in physical form is fraught with risk of bad delivery, stamp duty on transfers, delayed settlement, discounted share value on re-sale, misuse by miscreants, loss due to theft, wear and tear, misplacement and most importantly SEBI, vide SEBI (LODR) Amendment Regulations 2018, dated 8th June 2018, mandated that transfer of security shall not be processed unless the securities are held in dematerialized form with the Depository w.e.f. 05.12.2018.

a) Dematerialization Guidelines

Dematerilasation is the process of converting physical shares (share certificates) into an electronic form. Demat account is a safe and convenient means of holding securities just like a bank account is for funds.

It is mandatory to have demat account to undertake trading in securities at recognised stock exchanges.

Please refer DEMAT Your Shares for the varied benefits and procedure of dematerialization.

For the convenience of shareholders, procedure/formalities required regarding various routine queries are given below. Please click the respective link to know more about the same.

Please address all communications with regard to your various requests/issues/queries viz- transfer, transmission, issue of duplicate share certificate to our Registrar & Transfer Agent (RTA), M/s. Alankit Assignments Ltd. (for address & contact details please click RTA). Please do mention your contact details including e-mail id while communicating to resolve your query/settle your request expeditiously.

b) Transfer of Shares

Transfer of shares refers to the transfer of title to shares, voluntarily, by one party to another. Any request for addition/deletion of names (except deletion of name in deceased case) in the share certificate also amounts to a transfer even though no monetary consideration is involved.

Please note that in the following cases, transfer of shares is not required. Shareholders should submit the documents mentioned against case to our RTA M/s Alankit Assignments Ltd. (address & contact details are displayed under the link Investor Relations - Shareholder Info) for desired action.

A deletion of a name from a share certificate on account of the death

In case of joint holder, surviving joint shareholder(s) need to submit the deletion of name form along with copy of death certificate in original or duly attested by a Notary Public or by a Gazetted Officer along with original share certificate(s) of face value Rs.1and self-attested copy of Address & ID Proof of surviving joint holders.

In case of change in the name after marriage/remarriage of a woman or change in a person’s name by a gazette notification

Marriage certificate or copy of passport showing husband’s name or publication of name change in official gazette should be submitted along with original share certificate of face value Rs.1 to our RTA for effecting change in name on the share certificate.

Documents to be submitted to the RTA for transfer of shares

Shareholders should submit the following documents complete in all respects to the RTA, M/s Alankit Assignments Ltd for speedy transfer process.

1. Share Transfer form (SH-4) duly filled in and adequately stamped. (please refer to link share holder info-download- share transfer form)

2. Original Share Certificate(s) of face value of Rs.1.

3. Self-attested copy of Passport or AADHAAR Card or Voter ID or Driving License of transferee(s).

4. Self-attested copy of PAN Card of Transferor(s) and Transferee(s). In case there are joint holders as transferee(s), self-attested copy(ies) of PAN card(s) of all such joint holders should be submitted.

Note: - Shareholders are requested to submit their mandate regarding registration of bank details along with a cancelled blank cheque of the active bank account for credit of the dividend, if any, directly to the bank account.

Transfer by /to Non-Resident

a) For Transfer of shares by a non-resident to another non-resident, the non-resident transferee should also submit necessary permission of RBI.

b) For Transfer of shares from resident to non-resident including as gift, submission of prior approval of RBI is must.

Formalities required in case of power of attorney (POA)

If the Securities Transfer Form is signed by the constituted Attorney of transferor(s), registration number of the Power of Attorney registered with RTA of the bank is required to be mentioned on the Securities Transfer Form (Form no. SH.4). In case, it is not registered, the transferor(s) should register the Power of Attorney with RTA before approaching for transfer. In case, a transferee wishes to have the Securities Transfer Form signed by his/her/their constituted Attorney, the necessary Power of Attorney to be attached, duly notarized. (In case the transferee is acting through his constituted Attorney, and his/her/their Power of Attorney is already registered with RTA, the registration number to be quoted at appropriate place).

Important Points -Transfer of Shares

• The signature of transferor(s) on Securities Transfer Form should be duly witnessed. In case, the transferor(s) has/have put his/her/their thumb impression, it should be duly attested by Magistrate or Notary Public or Special Executive Magistrate or Manager of the Transferor’s Bank. The attesting authority should invariably mention his Name, Full Address, Contact Number etc.

• In case, a shareholder is incapacitated due to illness/injury etc. and is unable to sign the transfer deed, his thumb impression duly attested as above along with the certified copy of the medical certificate in that behalf can be accepted.

• The death of the transferor before the transfer deed executed by him is registered in the books of the Bank will not invalidate the transfer, provided the transfer deed is other-wise in order.

• In a case of a death of a transferee, the shares will be transferred in his/her name and then transmitted to the legal heirs of the deceased following the laid down procedure in this regard.

• The stamp duty applicable on share transfer is at 0.25% of the market value of share on the date of execution of the transfer deed.Signature of transferor on the transfer form should tally with the RTA record.

• SEBI vide gazette notification dated June 8, 2018, has mandated that the transfer of securities is to be carried out in dematerialized form only with effect from December 5, 2018. Therefore, please get your shares dematerialized at the earliest.

For downloading share transfer form(SH-4), please refer to the link- investor relations- share holder info-down load- share/bond transfer form .

All the columns of the transfer form should be filled in properly and admissible stamps (special adhesive share transfer stamps) should be affixed on the transfer form @ 0.25% of the market value of shares prevailing on the date of execution of the share transfer deed.

Please ensure to completely fill in the share transfer form as under

i. Name of the Company - STATE BANK OF INDIA.

ii. Name of the Stock Exchange if purchased through Stock Exchange.

iii. Number of shares in figures & words and ledger folio number of seller (transferor).

iv. Consideration (Market Price as on date of execution of transfer deed) in figures & words.

v. Share Certificate Nos. and Distinctive Nos. of shares in all the Share Certificates should be mentioned in the transfer form.

vi. Name(s) of transferor(s) and transferee/s and their signature(s).

vii. Signatures, name and full address of witness (Witness should be other than transferor).

viii. Occupation, address of transferee and name of the Father/Husband of transferee.

ix. If transferee is already holding shares give existing Ledger Folio Number

x. Mention the date on which the document has been executed and ensure that it should be later than the date mentioned in the stamp impression affixed by the Registrar of Companies.

xi. Mention place of signing of transfer form.

xii. Mention details of Power of Attorney Holder if POA is given.

xiii.Mention address on which the share certificates are to be dispatched by the Transfer Agent.

Please send the duly completed share transfer form along with share certificates mentioned in the transfer form, the copy of PAN card of transferor(s) and transferee(s) and address & Id proof of transferee(s) to our Registrar & Transfer Agent (RTA), M/s Alankit Assignments Ltd. for effecting transfer of shares. Please ensure that the signature of the transferee(s) tally with the RTA record.

Note: Pl do mention your contact details including e-mail id while communicating with us or our RTA so as to resolve your query/settle your request expeditiously.

c) Transmission of Shares

• Transmission of shares arises on the death of the shareholder(s). This question arises only in the case of individuals (whether resident or non-resident).

• At present, the face value of State Bank of India share is Rs.1/-. Hence all shares with other face values are invalid and, therefore, not tradeable. Hence, transmission of share certificate will be of Rs.1/- face value only.

Procedure for transmission of shares

• In case shares are held in a single name and nomination has been registered, then the process of transmission is very simple.

• In case the shares are held in joint name, then in case of death of any of the holder(s), only surviving joint holders will be entitled to the shares. Further in this case, the surviving joint holders need to submit the application for deletion of name of the deceased from the share certificate. Transmission process is not applicable in this case.

• In case nomination is not on record or there is no surviving holders of the shares (i.e, the person(s) in whose name the share certificate has been issued has/have expired) and deceased shareholder’s shareholding does not exceed 5000 shares of Rs 1 each, subject to a maximum market value of Rs 10 lac, then transmission of shares in favour of legal heirs can be effected without legal representation, i.e without submission of original or certified copy (by issuing authority) of Registered Will/ Succession Certificate/Letter of Probate (Authorization from Court)/Letter of Administration. Above the said ceiling, any of the aforesaid legal documents issued by the competent authority is needed.

Details of various categories of transmission and documents to be submitted for each category are as under

Details of various categories of transmission and documents to be submitted for each category are as under

Categories of Transmission & Documents required :

Sr. No.	Category of transmission	Documents required
1.	Shares held in single name with a nominee	Transmission request form by the nominee. Copy of death certificate in original or duly attested by a Notary Public or by a Gazetted Officer. Original share certificate of face value Rs.1. Self-attested copy of Address & ID Proof including copy of PAN card of the nominee.
2.	Shares held in single name without a nominee or There is no surviving holder of the share certificate The above category can be further subdivided in the following two categories   without legal representation (Applicable to Deceased shareholder’s maximum shareholding- 5000 shares of Rs 1 each, subject to a maximum market value of Rs 10 lac.)	Copy of death certificate in original or duly attested by a Notary Public or by a Gazetted Officer. Original share certificate of face value Rs.1. Transmission request /title claim form. Affidavit from the legal heirs regarding trueness of the contents of above form. Legal heirship certificate issued by any revenue authority. Letter of disclaimer (No objection statement) by other legal heirs in favour of person claiming title to the shares. Indemnity with acceptable surety (if the value of shares is < 2 lac , then no surety is required ). Self-attested copy of Address & ID Proof of the legal heirs Self-attested copy of PAN card of the claimant.
	With legal representation (Applicable to Deceased shareholder’s maximum shareholding- 5000 shares of Rs 1 each, subject to a maximum market value of Rs 10 lac on the basis of latest available quotation of BSE/NSE at Mumbai.)	Copy of death certificate in original or duly attested by a Notary Public or by a Gazetted Officer. Original share certificate of face value Rs.1. Transmission/title claim form. Affidavit regarding trueness of contents of above form from the holder of below mentioned document/claimant. Original or certified copy (by issuing authority) of Registered will/ Succession Certificate/ Letter of Probate (Authorization from Court)/letter of administration. Self-attested copy of Address & ID Proof of claimant including copy of PAN card.
3.	There is one or more surviving joint holder/s of the share certificate	In this case, surviving joint holders only will be entitled to the share certificate. Hence, transmission is not applicable in this case and surviving joint holders need to submit request for deletion of name of the deceased holder from the share certificate. For this, following documents should be submitted. Copy of death certificate in original or duly attested by a Notary Public or by a Gazetted Officer. Original share certificate of face value Rs.1. Self-attested copy of Address & ID Proof of surviving joint holders. Deletion of name form. (please refer to link- shareholder info-download-deletion of name form)
4.	Transmission cum loss of share certificate (cases, in which after the death of a shareholder, the applicant is unable to submit certificate/s as the same are not traceable)	In this case, first the matter of entitlement of shares claim will be settled first (i.e. in whose favour transmission of shares will take place). Subsequently, rightful owner (person entitled to shares) will have to complete the formalities regarding the issue of duplicate share certificate (please refer the link, shareholder info-procedure for issue of duplicate share certificate.

Shareholders are requested to go through the above procedure regarding transmission of shares and submit the required documents as mentioned above to our Registrar & Transfer Agent (RTA), M/s Alankit Assignments Ltd. (address & contact details are displayed under the link Investor Relations - Shareholder Info)

Downloading of transmission documents

Please refer to the link investor relations-share holder info- download- transmission form for downloading documents/ forms (along with instructions for execution) to be submitted for transmission of shares.

Note: Pl do mention your contact details including e-mail id while communicating with us or our RTA so as to resolve your query/settle your request expeditiously.

d) Issue of Duplicate Share Certificate

 

Face value of State Bank of India share is Rs.1/- at present. Hence all shares with other face values are invalid and, therefore, not tradeable. Hence, request for duplicate share certificate should be of Rs.1/- face value only.

If you have not received Rs.1/- face value share certificate

• Please write to the Registrar & Transfer Agent (RTA) – M/s. Alankit Assignments Ltd. (Address & contact details available at our portal under Investor Relations > Shareholder Info).

• Please mention Ledger Folio No., Share Certificate No., Number of shares held, your current address & contact details along with supporting documents towards identiy/address proof viz. self-attested copies of PAN, Aadhaar, Passport, Driving License etc.

• Please ensure that request is invariably sent under the name and signature of registered shareholder(s) only and ensure that in all your communications, signature of shareholder on request letter is same as recorded with RTA.

• On receipt of your request along with the requisite documents, RTA will verify the same and will send you the share certificate if the same is returned undelivered, provided details/documents provided are in order. In the event of any discrepancy, RTA will advise you accordingly.

• If the RTA have not received the undelivered certificate, they will advise you the despatch details. Even after this, if you are unable to locate the same, you need to complete the formalities for issue of duplicate share certificate and submit to the RTA, the requisite application and documents.

If you received Share Certificate of Rs.1/- face value and still in possession of the earlier Share Certificate with face value other than Rs.1/-

• You need not do anything as any Share Certificate with face value other than Rs.1/- is no more valid and hence carries no value.

Duplicate Share Certificate is issued in the following cases

1. Loss/theft of share certificate of face value of Rs.1 from the custody of shareholder.

2. Non-receipt of share certificate of face value of Rs.1/- by the shareholder and not returned to Bank/RTA undelivered.

3. Share certificate send for transfer, lost in transit, before transfer.

4. Share certificate is mutilated/defaced.

In the eventualities mentioned at Sr. No. 1,2 & 3, shareholder needs to lodge a complaint/FIR with the nearest Police Station reporting loss of share certificate. In the complaint/FIR lodged with the police, shareholder should state inter-alia the following mandatory details: -

Details of share certificates viz., folio No., certificate no., distinctive no. and number of shares covered under the certificate.

Date of loss of certificate.

Place and circumstances under which certificate is lost.

Procedure for Issue of Duplicate Share Certificate

Loss of Share Certificate of face value of Rs.1 from the custody of shareholder

• Please write regarding the loss of share certificate to our (RTA), giving details like Ledger Folio no., Share Certificate no., number of shares, etc., along with copy of acknowledged police complaint/FIR lodged with the Police (in original or copy certified by Notary/Magistrate) and request for issue of duplicate share certificate. Please ensure that request is sent under the name and signature of registered shareholder(s) and the same tallies with the record of RTA.

• RTA will peruse the same and if found in order, will send you a set of required documents (affidavit, indemnity, surety form, and questionnaire) to be executed by you for obtaining the duplicate share certificate.

• You can click the download link Duplicate Certificate Form for the aforesaid set of documents. However, please execute the documents after receiving reply from RTA in this regard. RTA, will issue duplicate share certificate, if your claim of loss of certificate is found to be correct and the documents submitted by you are in order, after completion of necessary formalities.

Non-receipt of share certificate with face value of Rs.1/- either by you or returned undelivered to us

• RTA will advise you the dispatch details. In case, you are still not able to trace the same, then you need to compete the formalities required for issue of duplicate share certificate, mentioned hereinabove.

Issue of duplicate share certificate to unregistered transferee/holder in due course

• An unregistered transferee/holder in due course is a person who has sent the share certificate(s) for transfer in his/her name along with transfer deed, duly signed by the registered holder and/or by him, but which has/have been lost or misplaced in transit.

• In this case, the transferee (buyer) should write to the RTA mentioning the loss of certificate(s) along with the signed transfer deed. Transferee should give details about the certificate(s) sent by him for transfer with proof of purchase of the share(s) from the broker along with the copy of acknowledged Complaint/FIR with the Police authorities, in original, or copy certified by Notary/Magistrate), so that no transfer of the said share certificate can take place if it is presented for transfer by unscrupulous elements.

• After verification of documents and completion of the necessary formalities, if found in order, RTA will forward the transferee, a set of documents to be executed by the transferee for issuance of duplicate share certificate(s).

Share Certificate is mutilated/defaced

• Submit the mutilated/defaced share certificate to the RTA together with a brief explanation of the circumstances under which the certificate(s) has/have been mutilated/defaced. However, it should be ensured that no material part viz. Folio No., Certificate No., No. of Shares held, Signature etc., is missing and all particulars are legible.

Note- While sending request for issuance of duplicate share certificate(s), please also mention your contact details, full address, e-mail id etc. for expeditious resolution of your query/request..

e) Non-Receipt of Split Share Certificate (Face Value-Rs. One

Please refer to the point “If you have not received Rs.1/- face value share certificate” under the link as detailed under serial No. (d) above.

f) Defaced / Mutilated share certificates

Defaced/mutilated share certificates are not accepted as good delivery in the share market. If your share certificate has been defaced or mutilated, but material parts, like Share Certificate no., number of shares, signatures are intact, you may forward the certificate(s) to our Registrar & Transfer Agent (RTA), with a letter signed by all the shareholders, requesting for a new certificate in replacement of mutilated/defaced certificate(s) and also furnish the details of circumstances under which the same was defaced/mutilated. In case any material parts are missing or totally illegible, it will be treated as a case of loss of share certificate and you may have to follow the laid down procedure for issue of duplicate share certificate as detailed under serial No. (d) above.

g) Deletion/Addition of name

If the shares are held in Joint Names of two or three persons and deletion or addition of name is required, it amounts to transfer of shares. Similarly, if the shares are held in single name and you want to add any person(s) as joint holder(s), it also amounts to transfer of shares. You may send your request along with share certificate(s) and duly filled in and stamped transfer form to our Registrar & Transfer Agent (RTA), for necessary changes. For detailed information please refer to Transfer of Shares at serial number (b) above.

h) Deletion of the Name of the Deceased Joint Holder

An application form signed by the surviving members(joint holders), along with original or attested by gazetted officer/notarised copy of death certificate issued by the competent authority, original share certificate and address/Id proof of of surviving joint holders may be sent to our Registrar & Transfer Agent (RTA) and they will return the share certificate(s) after doing the needful provided the documents are found to be in order. Please click Deletion of Name Form for downloading application form. Please ensure your signature on the application form is as per recorded with RTA.

i) Change/Correction in Name

A shareholder needs to submit a request letter to our RTA for change/correction in name duly signed as per the specimen signature recorded with the RTA against his registered folio along with the share certificate along with the documents as under:

 

Change in the names of Individuals

 

• For minor correction in name, affidavit along with supporting documents.

• For major correction in name, original share certificate along with a copy of notification in Official Gazette, certified by notary.

Change in the name consequent upon marriage /divorce/ remarriage

original share certificate(s) together with a copy of marriage certificate / decree of divorce duly attested by competent authorities (Magistrate, Notary Public)

j) Registration of Nominee

Nomination request with RTA can be registered for individual holding sharers in physical form, either singly or jointly upto two persons by filling in the nomination form duly signed as per the specimen signature recorded with the RTA. Please click Nomination Form for downloading the application form. On finding the application in order, RTA will register the nomination and advise you accordingly.

k) Change /Updation of Signature & or Address

1. Please send the request letter(BIF) to our RTA along with supporting documents regarding change of address, duly signed as per the specimen signature recorded with the RTA. Please click BIF for downloading BIF.

2. In case of change of signature, RTA will send you the format of Specimen signature card and affidavit along with necessary instructions.

l) Change /Updation of Bank Account Details

Please send duly filled in BIF to our RTA along with supporting documents as mentioned in BIF, duly signed as per the specimen signature recorded with the RTA. Please click BIF for downloading BIF.

m) Non-Receipt of Shares Sent for Transfer

If you have not received the shares sent for transfer, duly transferred, within a reasonable period, say one month, you may write to our Registrar & Transfer Agent (RTA), giving the undernoted details:

• Name of transferee & transferor.

• Number of shares

• Share Certificate number.

• Ledger Folio no. of transferor.

• Date of Lodgment

• Copy of acknowledgement received on lodgment

n) Non-Receipt of Shares after Allotment

If you have received allotment advice but not the Share Certificates till date, then please write to our Registrar & Transfer Agent (RTA), furnishing details including, Ledger folio no., Allotment advice no. and number of shares allotted. Enclose copy of allotment advice. In the absence of allotment advice or Ledger Folio no., please send a copy of the acknowledgment/receipt of application made for issue of shares. On receipt of the above details, Share Transfer Agent will advise the status of shares allotted and other details to you.

o) Transposition of Shares

Transposition is the change in the order of the names of joint holders in the share certificate. The shareholders are required to send a request letter to our Registrar & Transfer Agent (RTA), signed by all the joint holders indicating the new/fresh order in which they want the names to appear in the share certificate, along-with the original Share Certificate. Our Registrar & Transfer Agent (RTA) will verify the signatures of shareholders with the signatures available on record and if satisfied, accede to the request of shareholders and dispatch the Share Certificate to them at their recorded address.

p) Sub-Division of Share Certificates

If desired, share certificate can be sub-divided, subject to guidelines. You may apply for Sub-Division of Shares to our Registrar & Transfer Agent (RTA)., enclosing with the share certificate, duly signed by all the shareholders.

q) Consolidation of folios

i) For the convenience of payment of dividend, transfer etc., it is desirable that the shares held in different folios in the same name be consolidated into one folio. For this purpose, all the original share certificates along with a request letter for consolidation of folios may be sent to our Registrar & Transfer Agent (RTA).

r) Requirement of PAN Card

Securities and Exchange Board of India (SEBI) vide Circular No.SEBI/MRD/DoP/ SE/RTA/ Cir-03/2010 dated January 07, 2010 has clarified that it shall be mandatory to furnish a copy of PAN in the following cases –

• Deletion of name of the deceased shareholder(s), where the shares are held in the name of two or more shareholders.

• Transmission of shares to the legal heir(s), where deceased shareholder was the sole holder of shares.

• Transposition of shares i.e. when there is a change in the order of names in which physical shares are held jointly in the names of two or more shareholders

Further in the said circular, SEBI has clarified that in case of mismatch in PAN card details as well as difference in maiden name and current name (in case of married women) of the investors, the RTAs can collect the PAN card as submitted by the transferee(s). However, this would be subject to the RTAs verifying the veracity of the claim of such transferee(s) by collecting sufficient documentary evidence in support of the identity of the transferee(s).

a. Non-Receipt/Loss of Dividend Warrant

Write to our Registrar & Transfer Agent (RTA), under your signature, furnishing details like Ledger Folio No., Certificate. No, Number of shares, change of address, if any, and period for which dividend is not received, if the shares are held in physical form.

If the shares are held in demat form, and dividend is not received, re-check details furnished to the depository – your account no., MICR code of your branch, residential address, etc. Then, take up the matter with our Registrar & Transfer Agent (RTA)

b. Revalidation of Dividend Warrant

The dividend warrants not encashed within their validity period, are required to be revalidated. Dividend warrant may be sent to our Registrar & Transfer Agent (RTA), with a request to revalidate the same and return.

Where shares are held in physical scripts, any change in address should be communicated in writing under the signature of shareholder(s) giving the earlier and new address, Ledger Folio No., Certificate No., Number of shares held, etc. to our Registrar & Transfer Agent (RTA)

If the shares are in dematerialized form, you may write to your Depository Participant (DP) giving your client ID No. for change of address.

Write to our Registrar & Transfer Agent (RTA), furnishing your Ledger Folio No., residential address, e-mail id, requesting for Annual Report. If you are holding shares in demat form, furnish your Client ID, Depository Participant ID (DPID), name of the Depository Participant & Depository. & e-mail id. Our Registrar & Transfer Agent (RTA) will arrange to send the Annual Report.