A progressing India is digitally advanced. The country is witnessing an accelerated pace of innovation and technology adoption. As the digital economy is thriving, SBI is also moving forward with its technological developments and growing its presence in multi-channel platforms, keeping itself ahead in the curve. We are committed towards transforming ourselves into a digitalised organisation, supported by technology enabled backend operations.
SBI intends to be a partner to a progressing India. We aim to continue helping our customers realise their aspirations, and make their day to-day banking intuitive, easy, and secured. As the banker to every Indian, we will also continue to research and expand new ways to stay at the forefront of digital banking. With the evolution of time, we recognise the role played by technology to develop the society and make it more advanced. Therefore, we are unceasingly enhancing our digital banking efforts to deliver seamless services anytime and anywhere.
We believe that as a people’s bank, we have a responsibility of catering to the smallest needs of customers who are located in different parts of the world. Our aim is to become a trusted and the most preferred banker to every Indian. We are already working closely with each of our retail, corporate and PSU customers. At every level, we will be innovative and proactive in finding workable solutions and remedies, for ringing in a better future.
Over the past few years, we have been doing many things to enhance our return on assets. At every turn, we have always looked to surpassing industry excellence standards, so that we can enhance the bank’s lending performance, profitability, asset quality and the pace of capital generation.
As the oldest bank in India, SBI continues to pursue its ultimate goals of meeting the core operating profit targets for each business unit, and for improving its ROA on a constant basis. With every passing year, SBI stands at the forefront of the banking industry and continues to be the most critical engine of India’s growth and success. Going forward, we intend to be steadfast in our on-going journey towards strengthening our overall balance sheet, while being a compassionate banker.
Today, the world has come to a standstill due to the emergence of a global pandemic. However, governments across the world remain undeterred and committed. In these time of global solidarity, India too stands at a leading position supporting other countries while also courageously moving forward to heal herself. At times like this, the role we play for all our stakeholders is most crucial.
In our 214 years legacy of responsible banking, we have always been committed to help India run. As a leading financial institution to this country, we are determined to be a compassionate banker to every Indian. Our consistent goal is to offer uninterrupted banking solutions to our customers, clients, and colleagues, made possible by tens of thousands of amazing and dedicated SBI people around the world. Despite the multiple challenges of an unexpected disruption, they have tirelessly kept our services running, keeping the interests of our customers at the forefront.
It is our undeterred focus on innovation, customer service and value creation that makes SBI an Enterprising Bank. It is our time tested resilience as the leading bank in India that makes us an Enduring Enterprise.
To view Annual Report 2020 online,
visit: https://sbi.co.in