Pension - Personal Banking

Pension

State Bank of India is proud to be associated with more than 57 lacs Pensioners and thank them for continued patronage. To cover the pensioners across the country, SBI has set up 17 Central Pension Processing Centers (CPPCs), where pension is processed electronically.

To avail pension through State Bank of India, the retiring employee can open account with any branch of State Bank of India, preferably with spouse and provide the account number to the Department from where, he/she is going to retire.

For opening account, Aadhaar number, PAN number, mobile number and email_id (if available) are basic requirements. Please visit Click Here for more information.

In case the Pension Sanctioning Authority/Department has switched to issuing e-PPOs, pension will start automatically in most of the cases, as all formalities are completed digitally. In case printed PPO is issued, it is directly sent to the Centralized Pension Processing Center along with the undertaking and other related documents. Pensioner is no longer required to visit the pension paying Branch in normal circumstances.

The pensioner is required to submit his/ her life certificate and other undertakings, wherever required, in November (for the pensioners of age 80 years and above, October & November) every year for continuous pension payment. One may visit Jeevan Pramaan portal or use Umang App for digital life certificate submission. Click Here or jeevanpramaan.gov.in

• Safety measures taken by the Bank for the benifit of pensioners against COVID 19 pandemic.

It is a privilege to have pension accounts with us and we share the list of facilities which bank offers to our valuable customers:

• It is now possible to submit Life Certificate at any branch of SBI and obtain receipt. Provision for submission of Digital Life Certificate is also available, as mentioned above.
• Pension details are available:
  • Details through SMS after each pension credit.
  • Pension slip is available with at online banking facility (onlinesbi.com) and at Pension-seva portal (https://www.pensionseva.sbi) along with sending the same on registered email.
  • Pension related other data & information is available at Pension-seva Portal.
• Taking care of all requirements of TDS on pension.
• Helpline facility at all CPPCs.
• Contact Centre facility.
  • Facility of Pension Loans at pension paying branch is available (Loan amount is 18 times the monthly pension). This facility is also available at Non-Home branch for Defence and Para Military personnel. Click Here
• The facility of transfer of pension account to any of 22000+ pension paying SBI branches
• In case any clarification regarding pension payment, the following options are available:
  • At Branches
  • Designated Nodal Officer at all LHO Centres /CPPCs
  • SMS “UNHAPPY” to 8008202020
  • Bank’s Contact Centre – Toll Free No. – 1800110009
  • Through e-mails to gm.customer@sbi.co.in & dgm.customer@sbi.co.in

Useful document formats, like LC, Undertaking, etc

• Format Life Certificate/ Format Reemployment /Remarriage Certificate link

Extended benefits to pensioners by State Bank of India

• PPO number printing on Savings Bank Passbook.
• Nomination in Pension Accounts.
• Door step Banking of Life Certificate Collection

To know more on pension and related services, please use these links:

• Loans>Personal Loans>Loans To Pensioners Click Here..
• Information & Services>Government Business>Pension Payment Click Here..
• Information & Services>Government Business>Pension Seva Click Here..
• Information & Services>Government Business>Digital Life Certificate Click Here.. or jeevanpramaan.gov.in
• Retail Domestic Interest rates Click Here..
• (FAQ) SCSS Click Here..
• FAQ on Pension Payment Click Here..
• Consolidated instructions for PDA Click Here..