SSO – Customers can access business banking applications (linked accounts) using a single user ID and password and a single URL
New to digital sole proprietors can directly onboard themselves via debit card authentication without any visit to Branch
Onboarding – Simplified process of on-boarding (online initiated by customer or Directly through Branch) across three applications viz. CINB, eTrade and eForex with the use of single omnibus document with a single Branch visit
Status tracking - Customers can get real time status of online applications submitted for onboarding
Multiple account types (Saral, Khata, Khata plus, Vyapar, Vistaar etc.) have been simplified into 2 Category:
Category 1 - For Single user with option for enquiry and enquiry with transaction rights
Category 2 - Regulator /Multiple Admin/Users with option for enquiry and enquiry with transaction rights
Profile Management – Customers can reset forgotten password (both login and profile password) and update/modify their profile (e.g. update email ID and contact details, change password etc.) without visiting the branch by Category 1 users.
Customer Dashboard - Customers will get a unified view of account summary, Debit/credit summation, alerts, pending approvals etc. through the unified dashboard on the landing page (Beta testing in progress now)
Helpdesk support - Centralized customer Helpdesk with single email ID to support integrated applications
Internet Banking for corporate customers is available 24x7 for a wide range of services viz. Fund Transfers to accounts maintained with SBI and/or other Banks, Tax Payments, Utility Bill Payments, generating Account Statements, MIS reports etc. There are multiple payment options available viz. RTGS, NEFT, IMPS for fund transfers.
Net Banking of SBI operates under secured environment and is trusted by our esteemed customers to perform financial transactions. There are multiple in-built checks and balances available in the application to prevent fraudulent transactions.
The product is designed in a manner suitable to every corporate need. The number of users vary based on product type availed by corporates as under:
Single User (erstwhile Saral and Khata)
Multiple User (erstwhile Vyapaar/ Vistaar/ Khata Plus)
Single user product suits small corporates where there is only one key person who performs all types of activities on net banking like funds transfer, tax payments, supplier payments, utility bill payments, generating account statements etc.
Multiple user product is best suited for large and medium sized corporates. Corporates can entrust important functions to different officials and can have separate key users viz. Regulator, Administrators and Authorisers to control and manage functions/transactions of all users in CINB application. Each user can be mapped with pre-defined functions to perform on net banking keeping in view the role and hierarchy in the organisation.
Services available are:
i) Fund transfers within accounts
ii) SBI to SBI transfers (intrabank payments)
iii) RTGS transaction
iv) NEFT transaction
v) IMPS transaction
vi) Supplier Payments
vii) VAN Based Payments
viii) State Bank Collect
ix) Deposits opened through online
x) Tax Payments
xi) Utility Bill payments
xii) Bulk Payments through file upload
xiii) Demand Draft/ Bankers’ Cheque request
xiv) Generating Account Statement
xv) MIS reports etc.
Facility for our corporate customers to submit IMLC application is available online 24x7 in eTrade
The salient features and advantages of using yono business for import letter of credit are as under:
Superior Customer Experience:
IMLC application process in eTrade is fully digital
There is no need to visit the branch or submit or courier any physical documents by the customer
Request for Import LC can be submitted online in under 10 minutes
Stamping on LC application is waived for digital journey
Only onetime physical stamped indemnity needs to be submitted to branch
Physical submission of FEMA declaration (Form A1) is waived for digital journey
Request for lien marking on deposits can be submitted online to the branch
Enhanced User Interface:
LC limits (Total, Utilized and Available) are displayed
Customer level margins are displayed
Facility to download preview of IMLC application in PDF format is available
Facility to download the IMLC in PDF format on approval by Bank is available
System is flexible on number of checkers required.
Depending upon the organisational structure and risk perception, different levels of checkers can be set up.
Achieving Customer Delight
Facility of saving templates for repetitive requests is available
Facility to save incomplete requests as saved drafts is available
Real time status is available in notification
Synchronous chat system is available
Facility for our corporate customers to book foreign exchange rates online.
Book exchange rates online at convenience of customers
Currently customers can book exchange rates for USD/INR, GBP/USD and EUR/USD currency pairs and tenors – Cash/Tom/Spot/Forwards (booking and cancellation)
Book live rates, place limit and stop loss orders
Dashboard with an integrated view of all active orders and deals
View forward contract limits to better plan hedging decision
Access to market trends and market insights to make informed decision on forex bookings
Customers may contact Regional Treasury Marketing Units (RTMUs) through their home branch for further details on the product.