RTXC (Real Time Xpress Credit) - Customer Care

RTXC (Real Time Xpress Credit) is a variant of Xpress credit loan specially designed for meeting your urgent financial requirements. It is a hassle-free loan made available instantly through Digital Document Execution (DDE) Process & Non- DDE process flow.

It is a general-purpose loan/ personal loan for meeting any legitimate personal needs other than speculative activities.

All Existing to Bank, single and joint salary account (with mode of operation EorS/ForS) holders having Government, Defence, CSP (Rhodium, platinum & diamond) Salary package Accounts with a certain minimum stipulated salary

RTXC is real time loan sanctioned digitally by the system. You will have to apply for Xpress credit loan through YONO App. Login-Loans-Personal Loan

The minimum & maximum amount offered under RTXC will be as under:

• • Minimum Loan amount: Rs 1.00 Lakhs
• • Maximum Loan amount: Rs 35.00 Lakhs

The maximum loan eligibility under RTXC will be same as available in Branch Channel.

Under RTXC, you will be shown the Term loan offer of only one product. Further, you can avail upto two XC/ PAXC/ Insta credit top up loans at any point of time.

The repayment period ranging from 6 months to 84 Months is available/ displayed based on the other eligibility parameters like EMI/NMI ratio etc.

Interest rates are linked to 2-year MCLR and fixed for entire loan tenure with no reset.

Yes, depending upon the customer eligibility processing fee may range from Nil to 1.50% of the loan amount plus GST (maximum Rs 15,000 + GST). Further, these charges are reviewed and subjected to change by the Bank in future

Apart from processing fees, there is no other charges at present. However, the customer will be required to pay stamp duty fees for the execution of loan agreement. For customers, eligible for DDE, DDE charges may be applicable and is subjected to change at any pointy of time

No documents are required to be provided if you have been offered RTXC with DDE facility as your entire journey will be on the digital platform. In case of RTXC with documentation at Branch, you will have to visit the Branch as per the checklist of documents provided in the sanction letter

For your convenience, this loan variant is made available to you through YONO App

In case you have been offered DDE, there is no need to visit any Branch as the entire process including Documentation will be end-to-end. In case of RTXC Non-DDE, you will be required to visit the Branch for documentation and disbursement

The loan amount will be deposited in your Savings Account within a few seconds of your DDE Process completion. In case of RTXC Non-DDE, the loan amount will be credited after completion of documentation at the Branch.

An automatic standing Instruction will be set up on a day selected by you, for transfer of EMI from your Savings Account to Loan Account.

Yes, the loan will be closed automatically closed on last EMI payment

Yes. The loan account can be pre-closed through YONO

During Cooling off/ look-up period: No prepayment charges to be applied for closure of loan during Cooling off/ look-up period i.e. within 3 days from the date of sanction. After cooling period, depending upon product feature. The product feature can be seen in Key Fact Statement.