• Conversion Of Physicalshare Holding To Demat Form And Updating Of Details

SEBI vide its circular No. SEBI/HO/MIRSD/MIRSD RTAMB/P/ClR/2021/655 dated 03.11.2021, has stipulated that It shall be mandatory for all holders of physical securities in listed company to furnish following documents / details to the RTA of the company.

• A. PAN
• B.Contact details: Postal address with PIN, Mobile number, E-mail address
• C.Bank account details : Bank name and branch, bank account number, IFS code to enable to pay electronically all the moneys/payments due to the shareholder(s)
• D.Specimen signature

The folios wherein updation/furnishing of PAN and KYC document / details are not available on or after October 01, 2023, shall be frozen by the RTA

SEBI vide its circular No. SEBI/HO/MIRSD/MIRSD RTAMB/P/ClR/2021/655 dated 03.11.2021, has stipulated that the folios in which PANs is / are not linked to the Aadhar number of the physical security holder as on the notified cut-off date of March, 31, 2022 or any other date as may be specified by the Central Board of Direct Taxes( CBDT), shall be frozen on or after prescribed cut off date .

• Timely and Periodic information/updations/important announcements
• Quick responses over e-mail
• E- Annual Report

• SEBI vide its circular No. SEBI/HO/MIRSD/MIRSD RTAMB/P/ClR/2021/655 dated 03.11.2021, has stipulated that It shall be mandatory for all holders of physical securities in listed company to furnish nomination documents / details(in eligible folios) to the RTA of the company.
• Please download the Nomination Form.
• Forward the duly filled nomination form to RTA.

ECS provides the following benefits:

• Direct credit of dividend amount in the Bank Account.
• Elimination of postal delays.
• Elimination of loss of dividend warrants in transit.
• Elimination of fraudulent encashment.
• No need of revalidation/duplicate issue of dividend warrants.

If your shares are held in physical form, please send your request to our Registrar & Transfer Agent (RTA) with the following details:

• a. Your ledger folio No./Client ID No.
• b. Name of the Bank & Address of the Branch where you maintain a/c.
• c. Your account No. in the Branch to which you want that Dividend/Interest to be credited.
• d. A copy of cancelled cheque of the account to which the Dividend/Interest is to be credited.
• e. On opting for the NECS, your account will be credited directly with the amount of Dividend/Interest as applicable.

Dematerialisation of shares:

• Dematerilasation is the process of converting physical shares (share certificates ) into an electronic form. Demat account is a safe and convenient means of holding securities just like a bank account is for funds.
• It is mandatory to have demat account to undertake trading in securities at recognised stock exchanges.

A. Why Demat A/c ?

• No Risks like forgery, thefts etc. associated with physical certificates
• Instant Purchase/Sale of Shares
• Demat shares can be sold/purchased/transferred anytime during trading hours (Presently 09.15 a.m. to 03.30 p.m.) and payment is credited to Bank account within 2 days (T+2)
• Change in address/Bank accounts details in demat accounts get automatically intimated to the companies, whose shares are lying in the account.
• Securities are transferred by the DP itself, so no need to correspond with the companies.
• New Shares arising out of bonus, split, consolidation, merger etc. are automatically splitted/consolidated/merged in to the demat account.
• At the time of applying for Public Issue of shares, the shares allotted are directly credited to the Demat account.

B. Procedure for opening Demat Account

Shareholder(s) who are having DEMAT account click here

• • Please Choose a Depository Participant (DP) of your choice.
  • There are various Depository Participants (DPs) operating in the market (like HDFC Bank, Axis Bank, ICICI Bank etc.)
  • One can also open demat account with SBI Caps Securities Ltd, which is our subsidiary, a Depository Participant (DP), details of which is given below for information: <Address of SBI Cap Securities Ltd.(Head Office)

    SBICAP Securities Ltd., Marathon Futurex, Unit No. 1201, B-Wing, 12th Floor, N M Joshi Marg, Mafatlal Mill Compound, Lower Parel East, Mumbai 400013

    • Phone no. 022 6854 5555
    • 45am to 5.30pm (Mon - Fri)
    • Email Id- helpdesk@sbicapsec.com One can also find list of their branches by visiting following website : https://www.sbisecurities.in/contact-us
  • Once you choose your DP, please open your Demat Account.

Shares in Physical Form

All the shareholders holding equity Shares of SBI in physical form are requested to get their shares dematerialized since holding of securities in physical form is fraught with risk of, misuse by miscreants, loss due to theft, wear and tear, misplacement and most importantly, SEBI has stipulated that transfer/sale of security shall not be processed unless the securities are held in dematerialized form with the Depository w.e.f. 01.04.2019.

a) Dematerialization Guidelines

Dematerilasation is the process of converting physical shares (share certificates) into an electronic form. Demat account is a safe and convenient means of holding securities just like a bank account is for funds.

It is mandatory to have demat account to undertake trading in securities at recognised stock exchanges.

Please refer DEMAT Your Shares for the varied benefits and procedure of dematerialization.

For the convenience of shareholders, procedure/formalities required regarding various routine queries are given below.

Please address all communications with regard to your various requests/issues/queries viz- transfer, transmission, issue of duplicate share certificate to our Registrar & Transfer Agent (RTA), M/s. Alankit Assignments Ltd. (for address & contact details please click RTA). Please do mention your contact details including e-mail id while communicating to resolve your query/settle your request expeditiously.

b) Transfer of Shares

As per SEBI guidelines effective from 01.04.2019, the transfer of securities shall not be processed unless the securities are held in dematerialized form with the Depository.

c) Transmission of Shares

• 1) Procedure for transmission of shares
• 2) Downloading of forms for transmission of shares
• Please refer to the link investor relations>>Share Holder Bond Holder information>> “Share/Bond Transmission Form” for downloading forms to be submitted for transmission of shares.
• Please do mention your contact details including e-mail id while communicating with us or our RTA so as to resolve your query/settle your request expeditiously.

d) Transmission of Shares

• 1) 1) Procedure for Issuance of Duplicate Share Certificate
• 2) 2) Downloading of forms for issuance of duplicate share certificate
• Please refer to the link investor relations>>Share Holder Bond Holder information>> “Issuance of Duplicate Share/Bond Certificate Form” for downloading forms to be submitted for issuance of duplicate share certificate..
• Please do mention your contact details including e-mail id while communicating with us or our RTA so as to resolve your query/settle your request expeditiously.

e) Non-Receipt of Split Share Certificate (Face Value ₹ 1)

Please refer to procedure given in serial No. (d) above

f) Defaced / Mutilated share certificates

Defaced/mutilated share certificates are not accepted as good delivery in the share market. If your share certificate has been defaced or mutilated, but material parts, like Share Certificate no., number of shares, signatures are intact, you may forward the certificate(s) to our Registrar & Transfer Agent (RTA), with a letter signed by all the shareholders, requesting for a new certificate in replacement of mutilated/defaced certificate(s) and also furnish the details of circumstances under which the same was defaced/mutilated. In case any material parts are missing or totally illegible, it will be treated as a case of loss of share certificate and you may have to follow the laid down procedure for issue of duplicate share certificate as detailed under serial No. (d) above.

g)Deletion/Addition of name (deletion of surviving joint holder/addition of any joint holder)

Pursuant to prohibition of transfer of shares in physical form by SEBI wef 01.04.2019, the deletion of surviving joint holder or addition of any joint holder cannot be done

h) Deletion of the Name of the Deceased Joint Holder

An application form signed by the surviving members(joint holders), along with original or attested by gazetted officer/notarised copy of death certificate issued by the competent authority, original share certificate and address/Id proof of of surviving joint holders may be sent to our Registrar & Transfer Agent (RTA) and they will issue letter of confirmation after doing the needful provided the documents are found to be in order. Please ensure your signature on the application form is as per recorded with RTA.
Downloading of forms for Deletion of Name from the share certificate

• Please refer to the link investor relations>>Share Holder Bond Holder information>> “Deletion of Name Form” for downloading forms to be submitted for deletion of name in the certificate. 
• Please do mention your contact details including e-mail id while communicating with us or our RTA so as to resolve your query/settle your request expeditiously.

i) Change/Correction in Name

A shareholder needs to submit a request letter to our RTA for change/correction in name duly signed as per the specimen signature recorded with the RTA against his registered folio along with the share certificate along with the documents as under:

Change in the names of Individuals

• For minor correction in name, affidavit along with supporting documents.
• For major correction in name, original share certificate along with a copy of notification in Official Gazette, certified by notary.

Change in the name consequent upon marriage /divorce/ remarriage

original share certificate(s) together with a copy of marriage certificate / decree of divorce duly attested by competent authorities (Magistrate, Notary Public)

j) Registration of Nominee

Nomination request with RTA can be registered for individual holding share in physical form, either singly or jointly upto two persons by filling in the nomination form duly signed as per the specimen signature recorded with the RTA. On finding the application in order, RTA will register the nomination and advise you accordingly.
Downloading of forms for Registration of Nominee

• Please refer to the link: investor relations>>Share Holder Bond Holder information>> “SH-13 Form - Nomination Form” for downloading forms to be submitted for registration of nominee.
• Please do mention your contact details including e-mail id while communicating with us or our RTA so as to resolve your query/settle your request expeditiously.

k) Change /Updation of Signature & or Address

1) If the shares are held in physical form, please send the ISR-1 form (Request for Registering PAN, KYC Details or Changes/Updation thereof) and ISR-2 form (Confirmation of Signature of securities holder by the Banker) to Bank’s RTA along with supporting documents mentioned in the forms, duly signed by the shareholder.

Downloading of ISR-1 and ISR-2 form

• ISR-1 Form: Please refer to the link investor relations>>Share Holder Bond Holder information>> “ISR 1 Form – Request for Registering PAN, KYC Details or Changes/Updation thereof”
• ISR-2 Form: Please refer to the link investor relations>>Share Holder Bond Holder information>> “ISR 2 Form - Confirmation of Signature of securities holder by the Banker”
• Please do mention your contact details including e-mail id while communicating with us or our RTA so as to resolve your query/settle your request expeditiously.

2. 2) If the shares are held in dematerialized form, you may contact your Depository Participant (DP) with which your demat account is maintained.

l) Transposition of Shares

Transposition is the change in the order of the names of joint holders in the share certificate. The shareholders are required to send a request letter to our Registrar & Transfer Agent (RTA), signed by all the joint holders indicating the new/fresh order in which they want the names to appear in the share certificate, along-with the original Share Certificate. Our Registrar & Transfer Agent (RTA) will verify the signatures of shareholders with the signatures available on record and if satisfied, accede to the request of shareholders and dispatch the Share Certificate to them at their recorded address.

m) Sub-Division of Share Certificates

If desired, share certificate can be sub-divided, subject to guidelines. You may apply for Sub-Division of Shares to our Registrar & Transfer Agent (RTA)., enclosing with the share certificate, duly signed by all the shareholders.

n) Consolidation of folios

i) For the convenience of payment of dividend, transfer etc., it is desirable that the shares held in different folios in the same name be consolidated into one folio. For this purpose, all the original share certificates along with a request letter for consolidation of folios may be sent to our Registrar & Transfer Agent (RTA).

o) Requirement of PAN Card

Securities and Exchange Board of India (SEBI) vide Circular No.SEBI/MRD/DoP/ SE/RTA/ Cir-03/2010 dated January 07, 2010 has clarified that it shall be mandatory to furnish a copy of PAN in the following cases –

• Deletion of name of the deceased shareholder(s), where the shares are held in the name of two or more shareholders.
• Transmission of shares to the legal heir(s), where deceased shareholder was the sole holder of shares.
• Transposition of shares i.e. when there is a change in the order of names in which physical shares are held jointly in the names of two or more shareholders

Further in the said circular, SEBI has clarified that in case of mismatch in PAN card details as well as difference in maiden name and current name (in case of married women) of the investors, the RTAs can collect the PAN card as submitted by the transferee(s). However, this would be subject to the RTAs verifying the veracity of the claim of such transferee(s) by collecting sufficient documentary evidence in support of the identity of the transferee(s).

Face value of State Bank of India share is Rs.1/- at present. Hence all shares with other face values are invalid and, therefore, not tradeable. The Bank had split the face value of its share from Rs.10 to Rs.1 in the year 2014. The new share certificates were sent to the shareholders at their last recorded/known addresses.

If you have not received Rs.1/- face value share certificate

• Please write to our Registrar & Transfer Agent (RTA).
• Please mention Ledger Folio No., Share Certificate No., Number of shares held, your current address & contact details along with supporting documents towards identity/address proof viz. self-attested copies of PAN, Aadhaar, Passport, Driving License etc.
• Please ensure that request is invariably sent under the name and signature of registered shareholder(s) only and ensure that in all of your communications, signature of shareholder on request letter is same as recorded with RTA.
• On receipt of your request along with the requisite documents, RTA will verify the same and will send you the share certificate if the same returned undelivered, provided details/documents provided are in order. In the event of any discrepancy, RTA will advise you accordingly.
• If the RTA have not received the undelivered certificate, then they will advise you the despatch details. Even after this, if you are unable to locate the same, you need to complete the formalities for issue of duplicate share certificate and submit to the RTA the requisite application and documents. Please refer to the section Shares in Physical Form for guidelines in this regard.

a. Non-Receipt/Loss/Revalidation of Dividend Warrant

• If the shares are held in physical form then write an application to our Registrar & Transfer Agent (RTA), under your signature, furnishing details like period for which dividend is not received, expired dividend warrants and ISR-1 Form (which can be downloaded from the top of this page)
• If the shares are held in demat form, and dividend is not received, please re-check and update the Bank details like your account no., MICR code of your branch, residential address, etc in your demat account  with your depository participant (DP) and send copy of updated client master list (CML) along with request letter to our Registrar & Transfer Agent (RTA). Ledger Folio No., Certificate. No, Number of shares, change of address, if any,

Unclaimed & Unpaid Dividends which is not older than 7 years and hence not yet transferred to IEPF:

The unclaimed/Unpaid Dividend position as on 17.08.2022

• Unclaimed/Unpaid Dividends of SBI for FY 2020-21
• Unclaimed/Unpaid Dividends of SBI for FY 2016-17

(Note: Bank has not declared any dividend during the FY 2017-18, 2018-19 and 2019-20)

Please send your claim for the unpaid/unclaimed dividend as per above list to Bank’s Registrar and Transfer Agent (RTA) at address given below by submitting following documents:

(A) In case, the shares are held in electronic/demat form

• A request letter for release of unclaimed dividend stating your DP / Client Id duly signed by the shareholder(s).
• Self-attested copy of updated Client Master List (CML) including current Bank account details.

(B) In Case, the shares are not held in electronic/demat form

• A request letter for release of unclaimed dividend stating the registered folio number duly signed by shareholder and joint shareholders (if any).
• Self-attested copy of your PAN Card and of joint holders (if any)
• Proof of Residence i.e. self-attested copy of Electricity Bill/Driving License/Aadhaar Card/Passport (anyone) showing present address.
• A cancelled cheque/ copy of passbook or Bank statement (Not older than 3 months) attested by the Bank official, showing bank account, IFSC and Bank Branch Code details

Please send your claim / queries to Bank’s RTA at following address,

M/s Alankit Assignments Limited (Unit: State Bank of India),
205-208, Anarkali Complex,
Jhandewalan Extension, New Delhi – 110055.
Telephone: 7290071335,
Email id:sbi.igr@alankit.co

A. Verification of Details of Unclaimed Dividends transferred to IEPF

The amount of dividend remaining unclaimed for a period of seven years in the Unpaid Dividend Account (i.e. up to FY 2013-14) in respect of erstwhile State Bank of Travancore has been transferred to the Investor Education and Protection Fund (IEPF). Shareholders can verify the unclaimed dividends transferred to IEPF by accessing following link.

Unclaimed Dividends transferred to IEPF

B. Procedure to claim refund from Investor Education & Protection Fund (IEPF)

Any shareholder, whose unclaimed dividend has been transferred to IEPF, may apply for refund to the IEPF Authority by following the procedure specified in the website of IEPF at https://www.iepf.gov.in/IEPF/refund.html

C. Special Window Facility for Senior-Citizens of age 75 Years & above

1. As a part of this facility, Bank has put in place a mechanism to prioritise the claims filed by the senior citizen claimants of age 75 years & above. The claimants may contact the Bank at our helpline no (022) 22740844.
2. The claim filed by the claimant shall be auto-prioritized in MCA 21 system after receipt of e-verification report from the Bank.

3. For facilitation of the claimants, a dedicated telephone number 011-23441727 and email id seniorcitizen.iepfa@mca.gov.in has been established by MCA.

4. FAQs on the above mentioned facility.

D. Details of Nodal Officer and Deputy Nodal Officer of the Bank for the purposes of verification of claims and coordination with IEPF Authority:

Bank’s IEPF claim related Helpline no: (022) 22740844 

• If the shares are held in physical form, please send the ISR-1 form (Request for Registering PAN, KYC Details or Changes/Updation thereof) and ISR-2 form (Confirmation of Signature of securities holder by the Banker) to Bank’s RTA along with supporting documents mentioned in the forms, duly signed by the shareholder. Forms can be downloaded from the top of this page.
• If the shares are held in dematerialized form, you may contact your Depository Participant (DP) with which your demat account is maintained

Write to our Registrar & Transfer Agent (RTA), furnishing your Ledger Folio No., residential address, e-mail id, requesting for Annual Report. If you are holding shares in demat form, furnish your Client ID, Depository Participant ID (DPID), name of the Depository Participant & Depository. & e-mail id. Our Registrar & Transfer Agent (RTA) will arrange to send the Annual Report.